USA — Porto’s Bakery & Café, a cherished family-owned establishment known for its exquisite pastries and cakes, has announced a strategic partnership with Tillster, a recognized leader in digital ordering technology.
This collaboration aims to enhance the digital ordering experience for customers, streamline operations, and foster greater guest engagement.
Founded in 1976 by Rosa Porto, the bakery has evolved from its modest origins into a Southern California landmark, celebrated for its authentic Cuban pastries.
Currently operating six locations across Southern California, Porto’s is set to open a seventh site at Downtown Disney in Anaheim in 2025.
The bakery serves over two million guests each month and has received numerous accolades, including the title of Best Bakery in the Southland from the Los Angeles Times.
Additionally, Porto’s has expanded its reach through its e-commerce platform, Porto’s Bake at Home, which allows fans nationwide to enjoy their favorite treats.
The partnership with Tillster is designed to enhance Porto’s online ordering system, making it more accessible and user-friendly.
Customers will be able to place orders seamlessly from any device, at any time. This initiative is expected to solidify Porto’s position as a leader in the bakery sector by improving customer engagement and simplifying the ordering process.
“We are thrilled to partner with Tillster to enhance our digital ordering capabilities,” stated Raul Porto, CEO of Porto’s Bakery & Café.
He emphasized the importance of providing a seamless experience for guests as the bakery continues to grow.
“Tillster’s innovative technology will enable us to better serve our guests while staying true to our commitment to quality and excellence.”
Perse Faily, CEO of Tillster, echoed this sentiment, highlighting the bakery’s longstanding reputation for exceptional customer service.
“For decades, customers of Porto’s Bakery & Café have come back over and over again due to the incredible customer experience,” Faily remarked.
He expressed enthusiasm about contributing to this legacy through Tillster’s advanced digital ordering capabilities.
“Our deep expertise in digital transformation will lead to more streamlined operations, stronger sales, and an even better customer experience for Porto’s guests.”
This partnership reflects both companies’ dedication to innovation and customer satisfaction. By leveraging technology, Porto’s Bakery & Café aims to elevate the customer experience while continuing its tradition of delivering delightful pastries and creating cherished moments for generations.
Porto’s Bakery & Café remains committed to its roots, led by Rosa Porto’s three children—Beatriz, Raul Jr., and Margarita.
They uphold the family’s dedication to hospitality and quality, ensuring that every guest enjoys the bakery’s renowned offerings, including its famous Potato Balls® and Cheese Rolls®.
Sign up to receive our email newsletters with the latest news updates and insights from Africa and the World HERE.
