USA – Southern California’s beloved Porto’s Bakery & Café has announced a significant partnership with Tillster, a leader in digital ordering technology, to improve its customers’ online ordering experience.
This collaboration, which was made public, will streamline operations while expanding guest engagement.
Founded in 1976 by Rosa Porto, Porto’s Bakery & Café has become an iconic destination known for its delectable Cuban pastries and cakes.
The bakery currently operates six locations in Southern California and plans to open a seventh in Downtown Disney, Anaheim, in 2025.
Serving over two million guests monthly, Porto’s also offers nationwide shipping of its famous pastries and cakes through its e-commerce platform, Porto’s Bake at Home.
Raul Porto, the CEO of Porto’s Bakery & Café, expressed his enthusiasm for the partnership: “We are thrilled to partner with Tillster to enhance our digital ordering capabilities. As we continue to grow and expand our reach, it’s crucial for us to provide our guests with a seamless and convenient ordering experience.”
He emphasized that Tillster’s technology will help the bakery maintain its commitment to quality while enhancing customer service.
Tillster’s expertise in digital ordering solutions will make it easier for customers to place orders from any device anytime.
This initiative aims to simplify the ordering process and improve customer engagement. Perse Faily, CEO of Tillster, shared his excitement about the collaboration: “For decades, customers of Porto’s Bakery & Café have come back over and over again due to the incredible customer experience. We’re honored to help further that legacy through Tillster’s enhanced digital ordering capabilities.”
He noted that their technology will facilitate better service both in-store and online.
The partnership reflects a mutual commitment to innovation and customer satisfaction between Porto’s Bakery & Café and Tillster.
By leveraging advanced technology, Porto’s aims to elevate the overall customer experience while continuing its legacy of providing delicious pastries and memorable moments for generations.
Porto’s Bakery & Café has garnered numerous accolades over the years, including being voted the Best Bakery in the Southland by the Los Angeles Times.
The bakery is known for its signature items, such as Potato Balls® and Cheese Rolls®, which have become staples among loyal customers.
The introduction of enhanced digital ordering capabilities is expected to further solidify Porto’s position as a leader in the bakery industry.
As both companies move forward with this partnership, they aim to create a more efficient ordering system that meets and exceeds customer expectations.
By focusing on technological advancements, Porto’s Bakery & Café hopes to enrich its service offerings while maintaining the high standards of quality that have defined the brand since its inception.
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